Content failed to load - 'Your account does not meet this content's restrictions'

Teachers may encounter an error when trying to access teacher resources in the eDL Shared Group. This error occurs because schoology doesn't recognize the user's role as a teacher within the shared group. However, this issue does not occur when the content is added to a Schoology course shell.

Cause:  

The error typically arises when the shared group is outside the scope of the LTI setup. Some shared groups do not properly recognize user roles, or the administrator may have incorrectly set the teacher's role to "student" or "learner."

Solution:  

To resolve this, the easiest approach is to import the resources into a course shell rather than attempting to fix permissions within the shared group. This bypasses role recognition issues and ensures the content loads properly.

Steps for Teachers:

Add the resources from the eDL Shared Group into a Schoology course shell.

The content should load correctly in the course shell without errors.

By using a course shell, you avoid potential issues with shared group permissions and user roles. It’s a more straightforward solution than adjusting role permissions or troubleshooting within the shared group.