About your eDynamic Learning Client Account

Your account is intended to be a single stop for you to get updated information on courses offered by eDynamic Learning. This is where you’ll be able to log in to see any updates to your existing courses as well as download any new releases. Additionally, you’ll be able to reach out to our support team, and more.

If you do not have access to your Client Account, you will need to contact eDynamic Learning Support (support@edynamiclearning.com) and we will send you an invitation to set up your account.

Once you have your login credentials, you will simply go to https://account.edynamiclearning.com and log in using the username and password provided.

Below is a quick description of the various areas of the client account.

Login Screen

Simply enter the above username and password to log in. If you lose your password at any time, click on FORGOT YOUR PASSWORD? and we’ll send you a link to generate a new one.

Main Screen

Once you have logged in, you will be taken to the Notifications screen. You will see your navigation on the left-hand side:

Notifications

Click here to see any recent updates to your courses such as lab link fixes, new course offerings, or any other content changes.

Courses

Click here to access a list of your courses. See the Courses Page section below for more information.

My Organization

Click here to see details regarding your specific organization. See the My Organization section below for more information.

Download History

Click here to see a download history for packages.

Surveys

Click here to see any informational surveys we may have posted. These surveys help us determine important production/delivery details such as LMS versions etc. We appreciate any participation in these surveys, but they are voluntary.

Support

If you have any questions or need some technical help? Click on Support and you’ll be able to submit a ticket directly to our fantastic support team.

Account

Here you will see specific information relating to your user account. See Account Page below for more information.

Logout

Log out of your account.

Courses Page

Here you will see a tiled view of all your courses.

From the main view, you can bulk download all your packages by either checking each course you require or using the Select All option and then changing the pick action dropdown menu to Download

You click on a course, you’ll be taken to the single course view where you can access course-specific information such as notifications or package versions.

Single Course View

1. Course Details - Contains the course syllabus, overview, and course image. Note: you can download a high-resolution course image for your marketing materials by clicking the download arrow in the top left.

2. Current Files - This area will show you the latest course package for your LMS.

3. Main Screen - Here you will find 2 tabbed views:

• Notifications -  See the recent notifications concerning this course.
• Course Packages - Here you can download the most recent course package of the course by clicking on the package title

Note: For clients using eDynamic Learning’s managed hosting service, you will not need to download the course packages as these will automatically update within your Buzz account.

Course Graphic

If you would like to download a copy of the course graphic, just go into the individual course and click the download icon on the graphic itself:

My Organization

This is your specific organization page. From here you can enter your organization channel to see channel information such as LTI credentials or view/add users to have access to your Organization.

Channel Information

Click on the channel icon:

Here you will see your Channel and LTI credentials. Note: if you are using the Buzz LMS, you will also see your Buzz domain listed here:

Adding Users

You can add any users you would like to have access to your Client Account. To do so, follow the steps below.

In your Organization view, click the User Icon:

Click the plus sign in the upper right:

A module will pop up where you will enter in the user's First Name, Last Name, Email Address, and select which channel(s) you would like them to have access to. 

Please note: if you have multiple channels, you can apply each one as needed. If you do not provide a channel, the user will be able to log in, but they will not be able to see any courses or receive the relevant notifications.

When you click Save User, an email will automatically be sent to the user asking them to set a password for their account; this email can sometimes end up in the Spam folder depending on their email settings.

Additional Resources:

Adding users to my eDynamic Learning Account

eDL Account Notifications: What should I do?

How to Bulk Download Course Packages