Frequently Asked Questions
If you receive a message that reads:
Please wait...If this message is not eventually replaced by the proper contents of the document, your PDF
...
Tue, 22 Oct, 2019 at 2:23 PM
Each browser treats clearing your cache differently. Below are links showing how to do so in the more popular browsers: Chrome: https://support.google.c...
Tue, 3 Aug, 2021 at 11:04 AM
When looking at a course in your Client Account, you can see that a package will have a version number, something like: 3.1.4 This is a semant...
Thu, 21 Nov, 2019 at 2:36 PM
When submitting projects for assignments, sometimes you will create a file that is larger than your LMS will handle (for example, large video files, or a co...
Mon, 18 Nov, 2019 at 3:34 PM
When submitting projects for assignments using Google Docs, Dropbox, or similar file sharing methods, it is important to ensure that the correct sharing per...
Wed, 20 Nov, 2019 at 1:56 PM
If you run into an issue with content not loading (sometimes you only see a blank white screen, sometimes you may see an access denied error from your schoo...
Thu, 9 Sep, 2021 at 12:16 PM